Your Customers

Technology has given business powerful new tools for connecting with important customers and partners. The Internet and video conferencing have revolutionized the sales process, while the advances of Web 2.0 have transformed the way important information is created and shared.

Let BizWiseTV's guest experts help you identify customer solutions that blend the best in new technology with tried-and-true customer care principles.

Now Playing: Adding Life to Your Video Sales Pitch

Looking for a video sales pitch that does more than just sell? Communications coach Carmine Gallo, author of Fire Them Up, shows you how to create engaging video that shares the unique dedication, passion, and values that drive your company and products.

Adding Life to Your Video Sales Pitch

Looking for a video sales pitch that does more than just sell? Communications coach Carmine Gallo, author of Fire Them Up, shows you how to create engaging video that shares the unique dedication, passion, and values that drive your company and products.

Tips for Upselling to Customers

While creating new customers is always important, many businesses forget the importance of revisiting old customers and asking "what can we do for you now?" In this segment, Janelle Barlow, author of A Complaint Is a Gift, offers upselling best practices and how-tos.